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Help & Support

1

Are your soft items cleaned?

Yes. Every item is fully cleaned and sanitised before and after every hire.

2

Are You Insured?

Yes, we are fully covered by BAPIA.

3

Can I Make Changes After Booking?

Where possible, yes. We'll always try our best to accommodate changes before your event, just simply pop us an email. 

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4

Do You Offer Payment Plans?

Yes! Flexible Payment Plans are available for larger bookings for event styling please just state in your email when enquiring with us. A  non refundable deposit will be taken to secure the date. We don't offer payment plans on our soft play hire packages.

5

Do You Travel?

Yes, we are lowestoft based however we cover local areas as well as Norwich , Ipswich and Thetford. Please note that we do charge mileage and this may be a separate payment to original booking.  

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